Refunds & Returns

Every StickerEle order is printed to your own design, so we check your artwork for free and send you a digital proof before anything is printed. We only print once you have approved the proof.

If you are not happy with your order

Customer satisfaction is our top priority. If you are not completely satisfied with your stickers, please contact us within 3 days of receiving them. We will work with you to put it right, whether that means a reprint or a refund.

How to contact us

Email info@stickerele.com or call 01782 637409 with your order number, a short description of the problem and, if possible, a photo of the stickers. You can also visit us at Unit 15, Roebuck Shopping Centre, High Street, Newcastle-under-Lyme, Staffordshire ST5 1SW (Monday–Friday 9:30am–6pm, Saturday 10am–4pm).

Delivery questions

For turnaround times and delivery options, see UK delivery and our FAQs.